Current bet365 promotions have eligibility limits: Golden Chips requires a promotional message before you can take part.
Check your promotional pop-up or email to see how many Golden Chips are available to you. For the other current promotions, Rakeback Champions and the 2 goals ahead early payout offer are restricted to new and eligible customers; being a new customer is not the only eligibility condition.
You can participate only if you have received the promotional message. Under bet365’s promotional terms, access then involves logging in and loading eligible games. The restriction to eligible games means you need to use those games rather than assume Golden Chips apply throughout the site.
| Condition | What applies | Exception or limit |
|---|---|---|
| Accepting Golden Chips | You have seven days from receiving your pop-up message to accept. | The acceptance window starts with the pop-up message. |
| Using accepted Golden Chips | They remain valid for seven days after acceptance. | At the end of that period, unused Golden Chips and any accrued winnings are removed. |
| Wagering and winnings | Golden Chips have no wagering requirement. | You can withdraw winnings at your discretion. |
A wagering requirement is a condition requiring play through a bonus or its winnings before withdrawal. Here, the acceptance deadline and the validity period are separate: accepting Golden Chips starts the period for using them. Check which stage you are at before leaving them unused.
The bonus code BET365 can be used during registration, but it does not change the offer amount. Entering the code therefore does not increase the reward; eligibility and the promotion’s other conditions still matter.
Rakeback Champions and the early-payout promotion are available only to new and eligible customers. Their benefits are different, so check the relevant promotion rather than treating them as one welcome package.
You need sufficient cleared funds, and withdrawal payments can only be made in the name of and to the registered account holder. That rules out directing a withdrawal to someone else. Accounts in Great Britain use GBP.
For most payment types, the withdrawal route is through your account settings:
Withdrawal requests remain subject to the terms allowing bet365 to withhold funds. Having a balance is therefore not the only condition for making a withdrawal.
Authorised withdrawals usually return to the payment method used for the deposit. If you funded the balance through more than one method, the withdrawal is split proportionally between those methods; you should expect the return to follow how the balance was funded.
bet365 does not impose a maximum withdrawal amount per day, but individual payment methods have maximum per-transaction limits. Check the limit for your method when deciding the size of a request.
bet365’s safer gambling tools include My Activity, Deposit Limits, Reality Checks and Self-Assessment. For help considering limits or stopping gambling, see our guide to bet365’s safer gambling tools.
Editor: Jessica Wilson
Gambling Regulatory Lawyer · Editor
Jessica Wilson advises online and land-based gambling businesses on licences and regulatory obligations.
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