Start by opening a bet365 account and completing identity verification during registration.
You can open an account from Great Britain. Have your identity documents ready: verification forms part of registration, and further checks may be needed afterwards.
Register an account and complete the identity checks during that process. Documents used for verification include a passport, driving licence, birth certificate, financial statements, documents supporting the expenditure on your account and proof of address.
Checks are not necessarily limited to opening your account. Additional or enhanced verification may be required when particular financial thresholds are reached, or when risk factors arise or change, to meet legal and regulatory obligations. This means you may need to provide further documents after registration.
If you need help with an account check, follow the guide to contacting bet365 about your problem. For a broader look at the account before registering, see whether bet365 is right for you in Great Britain.
Bet365 has an Android app in Google Play and an iOS app in the App Store. To install an app, open the relevant store on your phone; the official bet365 app download guide explains where to get it.
You may not use a VPN to access bet365's site from Great Britain. That restriction applies when accessing the site on your phone as well.
Your account becomes dormant if you do not log in for a consecutive period of at least 365 days. What happens next depends on whether it holds a balance.
If the account remains dormant, an administration fee of £2 every 28 days starts after a minimum period of 35 days following the first attempt to notify you. The fee is deducted from the account balance. You can reactivate a dormant account by logging in.
Editor: Jessica Wilson
Gambling Regulatory Lawyer · Editor
Jessica Wilson advises online and land-based gambling businesses on licences and regulatory obligations.
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