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What should I do if bet365 is not working?

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If bet365 won't open, contact Live Chat: available 24 hours a day, 7 days a week.

Min. deposit
£5
Withdrawal
processing in 4 hoursMin. withdrawal £5
Licence Gambling Commission
055149-R-331499-004
Support
24/7
Payments
Debit Card, Apple Pay +7

Ask support for help with the site or app you cannot open. See how to contact bet365 about your problem for the next step.


What should you do if bet365 will not open?

Contact support through Live Chat or Social Media; both are available 24 hours a day, 7 days a week. These give you contact options overnight as well as during the day.

You can also contact support by Webform or Post.


Where can you get the bet365 mobile app?

The Android app comes from Google Play, while the iOS app is distributed through the App Store. Choose the store for your phone; our guide to downloading the official bet365 app covers that next step.


Independent support

  • Gamstop (telephone 0800 138 6518)
  • National Gambling Helpline (telephone 0808 8020 133)
  • GambleAware
  • Wales Gambling Helpline (telephone 0808 281 9265)

Frequently asked questions

Can I contact Live Chat overnight?
Yes. Live Chat is available 24 hours a day, 7 days a week.
Is Social Media support available every day?
Yes. Social Media support operates 24 hours a day, 7 days a week, including weekends.
Can I send a Webform to support?
Yes. Webform is one of the support channels, alongside Live Chat, Social Media and Post.
Is the Android app in Google Play?
Yes. The bet365 Android app is available in Google Play.
Is there a bet365 iOS app in the App Store?
Yes. You can get the bet365 iOS app through the App Store.
Jessica Wilson, photo

Editor: Jessica Wilson

Gambling Regulatory Lawyer · Editor

Jessica Wilson advises online and land-based gambling businesses on licences and regulatory obligations.

Updated See the full profileHow we review

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